Terms and Conditions
Last updated: April 2026
1. Scope
These Terms and Conditions (hereinafter "Terms") apply to all contracts concluded between
SDK Marketing GbR
Partners: Steven Henke, Devin Kos, Kaan Yesilkaya
Danzigerstraße 5, 75433 Maulbronn, Germany
Email: contact@sdk-marketing.de
(hereinafter "Provider") and the customer (hereinafter "Customer") via the online shop at sdk-marketing.de. These Terms apply exclusively. Deviating terms of the Customer are not recognised unless the Provider expressly agrees in writing.
The Customer is a consumer insofar as the purpose of the ordered service cannot be predominantly attributed to their commercial or independent professional activity (§ 13 BGB, German Civil Code).
2. Subject of the Contract
The Provider sells digital products through its online shop, in particular ebooks, templates, guides and other digital content (hereinafter "Digital Content") on behalf of content creators. The exact description of the respective digital content can be found on the relevant product page.
3. Conclusion of Contract
The presentation of digital content in the online shop does not constitute a legally binding offer, but an invitation to submit an offer (invitatio ad offerendum).
By clicking the "Buy now" button and subsequently confirming the checkout, the Customer submits a binding offer to purchase. The contract is concluded when the Provider accepts the order by providing the download and/or sending the confirmation email.
4. Prices and Payment
All prices shown are final prices in euros. No VAT is charged pursuant to § 19 UStG (German small business regulation). No additional delivery or shipping costs apply to digital content.
Payment is processed through the payment service provider Stripe (Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland). The following payment methods are offered:
- Credit card (Visa, Mastercard, American Express)
- Apple Pay / Google Pay
- SEPA direct debit
The purchase price is due immediately upon completion of the order. Payment processing is subject to Stripe's terms of use. The Provider does not receive complete credit card data; this data is processed exclusively by Stripe.
5. Delivery and Provision
After successful payment, the digital content is made available to the Customer for download without delay. The Customer also receives an email with a download link to the email address provided during the order process.
The Provider makes the download link available for a minimum period of 30 days after purchase. The Customer is responsible for downloading and saving the digital content locally within this period.
If a download is not possible for technical reasons, the Customer can contact contact@sdk-marketing.de. The Provider will endeavour to resolve the issue promptly and provide the download again.
6. Right of Withdrawal and Exclusion
6.1 Withdrawal Information
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the date of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us
SDK Marketing GbR
Danzigerstraße 5, 75433 Maulbronn, Germany
Email: contact@sdk-marketing.de
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We shall carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
6.2 Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
To:
SDK Marketing GbR
Danzigerstraße 5, 75433 Maulbronn, Germany
Email: contact@sdk-marketing.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
_______________________________________________
Ordered on (*) / received on (*):
_______________________________________________
Name of consumer(s):
_______________________________________________
Address of consumer(s):
_______________________________________________
Signature of consumer(s) (only if this form is notified on paper):
_______________________________________________
Date:
_______________________________________________
(*) Delete as appropriate.
6.3 Exclusion for Digital Content
The right of withdrawal expires for contracts on the delivery of digital content not supplied on a tangible medium if the Provider has begun performance of the contract after the Customer has
- expressly consented to the Provider beginning performance before the expiry of the withdrawal period, and
- confirmed their awareness that they lose their right of withdrawal by giving such consent once performance has begun (§ 356(5) BGB).
During the checkout process, the Customer is expressly informed about the loss of the right of withdrawal via a checkbox and must consent to the immediate commencement of performance before completing the purchase. Without this consent, the order cannot be completed.
6.4 Goodwill Gesture
In case of technical issues with the download (e.g. corrupted file, broken link), the Customer can contact contact@sdk-marketing.de. The Provider will provide a solution (e.g. a new download link). Beyond this, no entitlement to a refund exists for digital content whose download has already commenced.
7. Usage Rights
Upon purchase, the Customer acquires a simple, non-transferable, non-sublicensable right to use the purchased digital content for personal, private use.
The Customer is specifically not permitted to:
- make the digital content publicly available, distribute, reproduce, or share it with third parties (including excerpts);
- edit, modify, or use the digital content as a basis for their own products;
- resell or commercially exploit the digital content.
Printing for personal use is permitted. Copyright remains with the respective creator of the digital content.
8. Warranty
Statutory warranty rights apply. The Provider warrants that the digital content is free from material and legal defects at the time of provision. The quality of the digital content is determined by the respective product description.
The Customer must report obvious defects (e.g. missing pages, illegible content) without delay, no later than 14 days after download, to contact@sdk-marketing.de.
9. Liability
The Provider is liable without limitation for intent and gross negligence. In cases of slight negligence, the Provider is only liable for breach of essential contractual obligations (cardinal obligations). In such cases, liability is limited to the foreseeable, contract-typical damage.
The above limitations of liability do not apply to injury to life, body, or health, or to claims under the Product Liability Act.
The Provider assumes no responsibility for the accuracy, completeness, or timeliness of the digital content (e.g. recipes, nutritional information). The content is for informational purposes only and does not constitute professional advice.
10. Data Protection
Information on the processing of personal data can be found in our Privacy Policy.
11. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
12. Applicable Law
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of the country in which the consumer has their habitual residence is not withdrawn (principle of most favourable treatment, Art. 6(2) Rome I Regulation).
13. Severability Clause
If individual provisions of these Terms are or become invalid, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by a provision that comes closest to the economic purpose of the invalid provision.